Terms and Conditions

Welcome to www.fragrascent.com. These Terms and Conditions (“Terms”) govern your use of our Website, including any orders you place through our eCommerce platform. By accessing or using our Website, you agree to comply with and be bound by these Terms.

1. Acceptance of Terms

By using our Website, you agree to these Terms. If you do not agree with these Terms, please do not use our Website.

2. Modifications to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our Website. You are advised to review these Terms periodically for any changes. Changes to these Terms are effective when they are posted on this page.

3. Products and Services

We offer a range of products related to fragrances and scents. All product descriptions, prices, and availability are subject to change without notice. We reserve the right to discontinue any product at any time.

4. Orders and Payment

  • Order Processing: Orders are processed on business days, excluding weekends and holidays. We will confirm your order via email.
  • Payment: Payment must be made in full at the time of purchase. We accept payment through various methods as indicated on our Website. Payment processing is handled securely through our payment gateway provider.
  • Pricing: Prices are displayed in INR and are subject to change. The price charged will be the price at the time your order is confirmed.

5. Shipping and Delivery

  • Shipping: We offer shipping to various locations as detailed on our Website. Shipping costs and delivery times are calculated based on your location and selected shipping method.
  • Delivery: We are not responsible for delays caused by factors outside our control, including but not limited to customs delays, natural disasters, or carrier issues.

6. Returns and Refunds

  • Returns: You may return products within [number] days of receipt, provided they are in their original condition and packaging. Certain items may be non-returnable as specified on our Website.
  • Refunds: Refunds will be issued to the original payment method upon receipt and inspection of the returned product. Shipping costs are non-refundable.

7. Intellectual Property

All content on our Website, including text, graphics, logos, and images, is the property of Fragrascent or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our Website without our prior written consent.

8. User Accounts

To place an order, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

9. Privacy Policy

Your use of our Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy here(https://www.fragrascent.com/privacy-policy).

10. Limitation of Liability

To the fullest extent permitted by law, Fragrascent shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of our Website or products.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kolkata, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Kolkata.

12. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Fragrascent

Email: info@aksharexim.com 

Phone: +91 9007585272

Address: Saltee Plaza 1 K B Sarani Room no. 306 Kolkata West Bengal - 700080

Thank you for shopping with Fragrascent. We appreciate your business!