Privacy Policy
Effective Date: 01.04.2024
At Fragrascent (www.fragrascent.com), we are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and make purchases. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect information to provide and improve our services. The types of information we may collect include:
- Personal Information: When you make a purchase or create an account, we collect personal information such as your name, email address, phone number, shipping address, and payment details.
- Order Information: Details about your orders, including product purchases, order history, and transaction information.
- Website Usage Information: Information about your interactions with our website, such as IP address, browser type, operating system, pages visited, and referring URLs. We use cookies and similar technologies to collect this data.
2. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process and fulfill your orders, including managing payments, shipping, and customer service.
- Account Management: To create and manage your account, including providing account-related information and updates.
- Customer Communication: To communicate with you about your orders, provide customer support, and send promotional offers.
- Website Improvement: To analyze website usage, improve our services, and enhance your user experience.
- Legal Compliance: To comply with legal obligations and protect against fraud and other illegal activities.
3. How We Share Your Information
We may share your information with:
- Service Providers: Third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and providing customer support. These providers are contractually obligated to protect your information and use it only for the purposes specified by us.
- Legal Requirements: If required by law, we may disclose your information to comply with legal processes, respond to government requests, or protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity as part of the business transition.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing activities and enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and track usage patterns. You can manage cookie settings through your browser, but disabling cookies may affect the functionality of our website.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage system is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Choices
You have the following choices regarding your information:
- Access and Correction: You can access and update your personal information by logging into your account or contacting us directly.
- Opt-Out: If you receive promotional emails from us, you can opt-out by following the instructions in the email or contacting us. Note that you may still receive transactional communications related to your orders.
- Cookies: You can manage cookie preferences through your browser settings. Disabling cookies may impact your experience on our website.
7. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Fragrascent
Email: info@aksharexim.com
Phone: +91 9007585272
Address: Saltee Plaza 1 K B Sarani Room no. 306 Kolkata West Bengal - 700080
Thank you for visiting Fragrascent. Your privacy is important to us.